our Working Method
ManuDECOR INTERNATIONAL S.L.® makes use of a quality handbook to carry out and to control the projects, as well as to coordinate the work between the different departments. Our working method is based on:
- The continuous training of our personnel
- Carrying out the ISO 9000/9002 quality and service controls with internal audits
- Aftersales service
- Logistic control
- Installation control service
- Complete quality service
- Maintenance service of our products
Our aftersales and maintenance service includes offering maintenance workshops for the hotel directors and floor manageresses . They are also given a manual with the washing symbols, the composition of the fabrics used and the corresponding instructions their industrial washing.
ManuDECOR INTERNATIONAL S.L. ® publishes at regular intervals in the local press the updatings in NBE-CPI/96 which refers to the basic rules and measures of protection against fire in public buildings.
When each project is finished, the client receives from us the documentation with the classification of the fabrics that have been used, certified by the Technological Institute of Textile (AITEX). This documentation is a compulsory requirement by the public health authorities, insurance companies and fire brigades.
The BED-Sofas® are delivered with an usage and maintenance instruction booklet in different languages.